Privacy Policy

Last updated: December 28, 2024

1. Introduction

Baduno GmbH ("we", "our", or "us") operates the Jetweb Image Optimizer service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Email address
• Name (optional)
• Company name (optional)
• Password (stored securely hashed)

2.2 Usage Information

We automatically collect:

• Number of images processed
• CDN traffic usage
• API request logs (for debugging and security)
• IP addresses
• Browser type and version

2.3 Images

Images uploaded for conversion are:

• Processed on our servers
• Stored on our CDN for delivery
• Subject to your storage limits based on your plan
• Accessible only via signed URLs

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our service
• Process your image conversions
• Send you important service notifications
• Respond to your inquiries and support requests
• Monitor usage for billing purposes
• Improve our service

4. Data Storage and Security

Your data is stored on servers located in Germany (EU). We implement appropriate security measures including:

• SSL/TLS encryption for all data transfers
• Secure password hashing (bcrypt)
• Signed URLs for CDN access
• Regular security audits

5. Data Retention

We retain your data as follows:

• Account data: Until you delete your account
• CDN images: Until you delete them or your account is closed
• Usage logs: 90 days
• Backups: 30 days

6. Third Party Services

We use the following third party services:

• SendGrid: For transactional emails (Twilio Privacy)

7. Your Rights (GDPR)

As an EU citizen, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent at any time

8. Cookies

We use essential cookies only:

• auth_token: Authentication session (required for login)

We do not use tracking cookies or third party analytics.

9. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.