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Enterprise Live Chat Solution

Turn Every Visitor Into
Your Next Customer

Real time live chat that increases conversions by 40%. Engage every visitor, close more deals, and deliver exceptional customer support all from one powerful platform.

Start Now
<50ms Avg. Response
99.9% Uptime SLA
8KB Widget Size
S

Sarah Miller

Support Team Online
5 Agents Online
Ready to help
Real Time
Instant delivery
I'd like to know more about pricing.
10:42 AM
Trusted by 5,000+ businesses worldwide
2.5M+
Conversations Handled
5,000+
Active Businesses
32s
Avg. Response Time
4.9/5
Customer Satisfaction
// Real-Time Messaging

Lightning-Fast Live Chat

Connect with visitors the moment they land on your site. Sub-50ms delivery ensures every conversation feels instant and natural.

Typing Indicators Read Receipts File Sharing Voice Messages Emoji & GIF Support Persistent Chat History Quick Replies Message Reactions Auto-Translation
Support Chat
Hi! I need help with my order #4521
Of course! Let me pull up your order details right away.
The tracking number doesn't seem to work
I found the issue — your tracking updates in 2 hours. Here's the direct link.
👍
Track Order Return Item Contact Sales
// AI-Powered Automation

Smart Chatbot & Flow Builder

Design intelligent conversation flows that handle FAQs, qualify leads, and route customers — all without writing a single line of code.

11 Node Types 12 Ready Templates 6 Trigger Types Auto-Translation in 46 Languages Conversation Analytics Smart Human Handoff AI-Powered Responses Variable System Email Actions
Business Plan Exclusive
Drag nodes to rearrange the flow
Start
Message
"Welcome!"
Question
"Need help?"
AI
Auto-respond
Condition
If VIP customer
Action
Notify agent
// Agent Workspace

Powerful Agent Dashboard

Everything your support team needs in one unified workspace. Handle multiple conversations, access visitor info, and collaborate seamlessly.

Smart Chat Queue Canned Responses Chat Transfer Visitor Information Notes & Tags Auto-Assignment Priority Levels Collision Detection Department Filtering
agents.jetweb.app
3
2
TM
Thomas M.
Need help with my order...
2m1
SK
Sarah K.
Thanks for your help!
15m
JR
James R.
Pricing question about...
32m
Thomas M.Online
Hi Thomas! How can I help you today?
I have a question about my order #4521
Let me look that up for you right away.
Thanks, I appreciate it!
Type a message...
// Team Management

Manage Your Team Like a Pro

Organize your support team with role-based permissions, department routing, and performance tracking. Scale from one agent to hundreds.

Role-Based Access Department Routing Canned Responses Performance Metrics Agent Scheduling Smart Assignment SLA Targets Concurrent Chat Limits
Team Members
3 online
SM
Sarah M.
Admin
TK
Tom K.
Manager
LR
Lisa R.
Agent
Sales
Support
Billing
// Widget Design

Fully Customizable Chat Widget

Make the widget truly yours. Match your brand colors, choose positioning, set business hours, and craft the perfect first impression.

Custom Colors & Position Pre-Chat Forms Business Hours Only 8KB Loaded Quick Reply Buttons Mobile Optimized White-Label Branding Offline Message Config
S
Support
Online
J
Jetweb
Online
H
Help
Online
// Video & Voice

HD Video & Voice Calls

Escalate any chat to a crystal-clear video or voice call with a single click. Screen sharing and co-browsing make complex issues simple.

HD Video Calls Voice Calls Screen Sharing Co-Browsing One-Click Escalation WebRTC Technology NAT Traversal
SM
Sarah Mitchell
Connected
04:32
// Insights & Reports

Data-Driven Analytics

Understand every aspect of your support performance. Real-time dashboards, satisfaction scores, and agent rankings help you optimize continuously.

Real-Time Dashboard Response Time Tracking Customer Satisfaction Ratings Agent Performance Ranking CSV & PDF Exports Hourly Distribution Missed Chat Tracking
Conversations Overview
Last 7 days
1,247
Total Chats
32s
Avg Response
4.9
Satisfaction
// Offline Support

Never Miss a Customer Again

Capture every lead even when your team is offline. Smart offline forms, ticket management, and automatic email notifications ensure no conversation is ever lost.

Custom Offline Forms Ticket System Email Notifications Auto-Response Rules Business Hours Rules Priority Routing
Leave us a message
Name
John Doe
Message
...
Send Message
#1024 — Order inquiry Open
#1023 Pending
#1022 Resolved
// Visitor Intelligence

Know Your Visitors Before They Ask

Real-time visitor tracking with device detection, geolocation, page history, and AI-powered sentiment analysis. Turn anonymous traffic into actionable insights.

Real-Time Tracking Geolocation & Country Device & Browser Detection Page Visit History AI Sentiment Analysis Visitor Identification
JD
John Doe
Berlin, Germany
Positive
DeviceChrome / macOS
IP192.168.x.x
Visits7
Current Page/pricing
/2m ago
/features1m ago
/pricingnow
// Global Reach

Speak Every Customer's Language

Break language barriers with automatic detection and real-time translation. Support customers in 46 languages without hiring multilingual agents.

Widget UI Localization Agent-Side Translation
Deutsch Français Español 日本語 한국어

Auto-Detection

Automatically identifies visitor language from browser settings and adapts the widget instantly.

Real-Time Translation

Messages are translated on-the-fly so agents and visitors each see their own language.

46 Native Languages

Full UI localization — not just chat messages, but every button, label, and notification.

// Complete Feature Set

Everything You Need, Nothing You Don't

Messaging

  • Real-Time Chat
  • Typing Indicators
  • Read Receipts
  • File Sharing
  • Emoji & GIF
  • Voice Messages
  • Chat History

Widget

  • Custom Colors
  • Custom Position
  • Pre-Chat Forms
  • Business Hours
  • Quick Replies
  • Mobile Optimized

Agent Tools

  • Smart Queue
  • Canned Responses
  • Chat Transfer
  • Visitor Info Panel
  • Notes & Tags
  • Auto-Assignment

AI & Automation

  • AI Chatbot
  • Flow Builder
  • Bot Templates
  • Smart Triggers
  • Auto-Replies
  • Human Handoff

Video & Voice

  • HD Video Calls
  • Voice Calls
  • Screen Sharing
  • Co-Browsing
  • One-Click Escalation

Analytics

  • Real-Time Dashboard
  • Response Time Tracking
  • Satisfaction Scores
  • Agent Rankings
  • CSV & PDF Exports

Security

  • End-to-End Encryption
  • GDPR Compliant
  • EU Data Centers
  • Data Retention Controls

Integration

  • WordPress Plugin
  • REST API
  • Webhooks
  • WooCommerce Integration
  • 46 Languages

Offline Support

  • Custom Offline Forms
  • Ticket System
  • Email Notifications
  • Auto-Response Rules
  • Business Hours Rules
  • Priority Routing

Visitor Intelligence

  • Real-Time Tracking
  • Geolocation & Country
  • Device & Browser Detection
  • Page View History
  • AI Sentiment Analysis
  • Visitor Identification
// Enterprise Security

Enterprise-Grade Security & Privacy

GDPR compliant by design. All data encrypted and stored in EU data centers. Multi-tenant isolation ensures your customer data stays private and protected.

GDPR Compliant EU Data Centers End-to-End Encryption Data Retention Controls HMAC-Signed URLs Multi-Tenant Isolation
GDPR
EU Hosted
AES-256
HMAC Signed
Multi-Tenant
Data Controls
// Developer Friendly

Integrate With Everything

Full REST API, event webhooks, native WordPress plugin, and WooCommerce integration. Build custom workflows and connect with your existing tools.

Full REST API Event Webhooks WordPress Plugin WooCommerce Ready Custom Embed Code API Documentation
REST API
POST /api/v1/conversations
// Create a new conversation
{
"visitor_id": "vis_abc123",
"site_id": "site_xyz",
"message": "Hello!"
}
// Response: 201 Created
{
"success": true,
"conversation_id": "conv_7f8"
}
WordPress
WooCommerce
Webhooks
// Simple Setup

Live in

From installation to your first conversation no technical skills required.

01

Install Plugin

One click WordPress installation. Automatic configuration with your Jetweb account.

02

Customize Design

Match your brand with our visual editor. Choose colors, position, avatar, and welcome messages.

03

Add Your Team

Invite agents, create departments, and set up routing rules for efficient chat distribution.

04

Start Converting

Go live instantly. Watch visitors convert to customers with real time engagement.

// The Difference

Before vs.

See how businesses transform their customer support with Jetweb Live Chat.

Before Jetweb
  • Customers wait 24+ hours for email replies
  • Lost leads due to unanswered questions
  • No visibility into customer behavior
  • Fragmented support across channels
With Jetweb
  • Instant responses in under 32 seconds
  • 40% increase in conversion rates
  • Real time visitor tracking and insights
  • Unified inbox for all conversations
// Customer Stories

Trusted by Industry

Join thousands of businesses that transformed their customer support.

"Jetweb Live Chat increased our conversion rate by 47% in the first month. The real time engagement is a game changer for our sales team."

TM
Sarah Mitchell
Head of Sales, TechFlow Inc.

"Finally, a live chat that just works. Setup took 5 minutes, and our support team was handling chats immediately. Best investment we made."

SK
Marcus Chen
CEO, Designova Studio

"The analytics dashboard alone is worth it. We can now track every conversation and measure our team's performance with real data."

MR
Elena Rodriguez
Support Manager, CloudBase
10,000+
Active Users
2.5M+
Conversations Handled
99.9%
Uptime SLA
24/7
Support
// Total Value

What You're Really Getting

Enterprise-grade live chat at a fraction of the cost

Real-Time Chat Engine
50€/mo value
AI Chatbot Builder
80€/mo value
Video & Voice Calls
40€/mo value
Advanced Analytics
30€/mo value
46-Language Translation
60€/mo value
Full REST API Access
40€/mo value
Total Value
300€
Your Price
14.99€
You Save 95%
// Transparent Pricing

Plans That

Start free. Upgrade as you grow. No hidden fees, no surprises.

Starter
14.99
/month
  • 3 Agent Seats
  • 3 Websites
  • 1,000 Chats/Month
  • 30-Day Chat History
  • File Sharing
  • Quick Replies
  • Notes & Tags
  • Basic Visitor Info
  • Pre-Chat Form
  • Canned Responses
  • Offline Messages
  • Email Notifications
  • 2 Roles (Admin & Agent)
  • GDPR & EU Data Centers
Get Started
Business
89.99
/month
  • Unlimited Agents
  • Unlimited Websites
  • Unlimited Chats
  • 365-Day Chat History
  • AI Chatbot & Flow Builder
  • HD Video & Voice Calls
  • Screen Sharing & Co-Browsing
  • White Label Branding
  • WooCommerce Integration
  • HMAC-Signed URLs
  • SLA Management
  • Priority Support
  • Collision Detection
  • Hourly Analytics
  • Custom Subdomain
  • Unlimited Departments
Get Started
// Cost Savings

Calculate Your Savings

See how much you save compared to Intercom, Zendesk, and other solutions

Intercom
370€
Zendesk
275€
Jetweb
14.99€
You save 355€/mo
Start Saving Now
// Early Adopter Bonus

3 Free Bonuses Included

Sign up today and get these premium extras at no additional cost

149€ Value

Premium Setup

Our team configures your live chat, widget design, and AI chatbot for maximum conversions

99€ Value

Data Migration

We migrate your existing conversations and contacts from any platform — seamlessly

79€ Value

Training Session

60-minute live training for your team covering all features and best practices

Claim Your Bonus Now
// Zero Risk

14-Day Money-Back Guarantee

Try Jetweb Live Chat completely risk-free. If you're not satisfied, get a full refund.

14-Day Money-Back Guarantee

We're so confident you'll love Jetweb Live Chat that we offer a full 14-day money-back guarantee. No questions asked, no hidden conditions.

Full refund within 14 days
No questions asked
Keep your exported data
Cancel anytime with one click
100% Satisfaction Guaranteed

Complete Feature Comparison

Every feature, every plan — at a glance

Core Starter Pro Business
Agent Seats310Unlimited
Websites310Unlimited
Monthly Chats1,0005,000Unlimited
Chat History30 Days90 Days365 Days
Messaging
Real-Time Chat
Typing Indicators
Emoji & Reactions
File Sharing
Voice Messages
Quick Replies
Agent Tools
Canned ResponsesBasicAdvancedFull
Agent Roles2 Roles4 RolesUnlimited
Chat Transfer
Visitor Tracking
Department Routing
AI & Automation
AI Chatbot
Flow Builder
Bot Templates12
Auto-Translation4646
Video & Voice
HD Video Calls
Screen Sharing
Co-Browsing
Security & Compliance
GDPR Compliant
End-to-End Encryption
HMAC-Signed URLs
Integration
WordPress Plugin
REST API
Event Webhooks
WooCommerce Integration
// See How We Compare

Why Teams Choose Jetweb

Feature Jetweb Intercom Zendesk LiveChat Crisp Tawk.to
Starting Price 19€/mo $74/mo $55/mo $20/mo $25/mo Free
AI Chatbot
Flow Builder
Video Calls
Screen Sharing
Auto-Translation Add-on
Widget Size 8KB 200KB+ 150KB+ 120KB+ 100KB+ 180KB+
White Label Add-on Paid
GDPR / EU Hosting US-based US-based
WordPress Plugin

Trusted & Certified

GDPR Compliant
EU Data Centers
AES-256 Encryption
99.9% Uptime SLA
24/7 Support
SOC 2 Ready
// FAQ

Common Questions

Everything you need to know about Jetweb Live Chat.

How long does it take to set up Jetweb Live Chat?

Most users are up and running in under 5 minutes. Simply install our WordPress plugin, connect your account, and customize the widget. No coding required.

Can I customize the chat widget to match my brand?

Absolutely! You have full control over colors, position, animations, welcome messages, and agent avatars. Our visual editor makes it easy to match your brand perfectly.

What happens when all agents are offline?

Visitors can leave messages through a customizable offline form. You'll receive email notifications instantly, and all messages are saved for follow up.

Is Jetweb Live Chat GDPR compliant?

Yes, we're fully GDPR compliant. All data is encrypted, stored securely in EU data centers, and you have complete control over data retention policies.

Does Jetweb Live Chat work with WooCommerce?

Yes! Our WordPress plugin integrates seamlessly with WooCommerce. You can see what products customers are browsing, their cart contents, and order history — all directly in the agent dashboard.

How does the AI Chatbot work?

The AI Chatbot uses a visual flow builder where you design conversation paths with drag-and-drop nodes. Choose from 12 ready-made templates or build custom flows with 9 different node types. Available on the Business plan.

Can I make video calls through the chat?

Absolutely. Any chat conversation can be escalated to an HD video or voice call with a single click. Screen sharing and co-browsing are included for resolving complex issues quickly.

How does auto-translation work?

Our system automatically detects the visitor's language and translates messages in real-time. Agents see messages in their language, visitors see replies in theirs. Supports 46 languages with no manual setup required.

Do you offer an API for custom integrations?

Yes! We provide a full REST API, event webhooks, a WordPress plugin with WooCommerce integration, and customizable embed codes. Build custom workflows, sync chat data with your CRM, or create your own dashboards.

Can I track visitor behavior on my website?

Absolutely. Our Visitor Intelligence panel shows real-time data including geolocation, device info, browser details, page view history, and AI-powered sentiment analysis — all visible to agents during a conversation.

What offline support options are available?

When agents are offline, visitors see a customizable form to leave their name, email, and message. All submissions are saved as tickets with priority routing. You'll receive instant email notifications and can respond when back online.

Ready to Transform Your Customer Support?

Join 5,000+ businesses delivering exceptional customer experiences with Jetweb Live Chat.

Wait — Special Offer

Don't Leave Without Your 20% Discount

We'd hate to see you go. Sign up now and get 20% off your first 3 months of any Live Chat plan. This exclusive offer won't last forever.

Book a Demo

See how Jetweb Live Chat can transform your customer support. Our team will give you a personalized walkthrough.

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